Ear Health Services
Your hearing is precious, and maintaining ear health is vital. At All Health Matters, we provide professional ear irrigation and microsuction services for safe and effective earwax removal.
These services are available for adults (18+) experiencing:
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Hearing loss caused by earwax
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Ongoing itchiness or discomfort
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Blocked ears or a feeling of fullness
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Vertigo (with assessment)
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Obstructed views of the eardrum due to wax
To ensure the best results, we recommend using ear drops to soften the wax for 3-5 days before your appointment.
Please note:
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An ear health assessment is included with every appointment.
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Wax removal may require more than one visit if wax is not adequately softened beforehand. Follow-up discounts are available.
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A minimum fee of £35 applies, even if no wax is removed.
Online Booking
Please use the drop down box to select your required service.
Cancellation Policy
To cancel and reschedule, please contact us at least 24 hours in advance to avoid charges. Cancellations made with less than 24 hours notice may not be eligible for a refund. Appointments can be rescheduled free of charge up to 24 hours before the appointment. After this time, a charge may apply.
FAQ
What are the terms and conditions of booking?
You can view the full terms and conditions of booking here: https://www.allhealthmatters.co.uk/wellness-terms-conditions
What happens if wax cannot be removed on my first visit?
If earwax removal isn’t completed on the first visit, follow-up appointments are discounted: 40% off the second visit, and the third visit is free if required.
How should I prepare for my appointment?
Use ear drops such as olive oil, almond oil (not for nut allergies), or sodium bicarbonate for 3-5 days to soften the wax. Avoid drops if you suspect a perforated eardrum, dermatitis, or ear infection.
Do I need earwax removal?
In most cases, earwax doesn’t need removal. However, if you experience hearing loss, blocked ears, or other symptoms, professional removal may help.
What’s the difference between irrigation and microsuction?
Irrigation uses warm water to flush out earwax, while microsuction uses a small suction device for precise removal. Microsuction is ideal for sensitive cases or hardened wax.
What is the cancellation policy?
To cancel and reschedule, please contact us at least 24 hours in advance to avoid charges. Cancellations made with less than 24 hours notice may not be eligible for a refund. Appointments can be rescheduled free of charge up to 24 hours before the appointment. After this time, a charge may apply.
How will my confidential health data be processed?
We recognise that when you give us personal information (which includes health information) you’re trusting us to take good care of it. Please see https://www.allhealthmatters.co.uk/privacy-policy for more information about how we collect, use and protect your data. If you don’t want to receive marketing about AHM products and services that we think are relevant to you, please email us at wellness@allhealthmatters.co.uk, write to us at All Health Matters, Castle House, Orchard Close Mews, Orchard Street, Canterbury CT2 8AP or call our admin team on 03300 948900.
How do I book and pay for my appointment?
You can book directly online by using the "Online Booking" tool. Select the apointment type you would like from the drop-down menu and choose a date and time. Payment will be taken at the time of booking.