What are DSE Assessments?

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Users of DSE (Display Screen Equipment) can be assessed either via an online screening questionnaire or through a face-to-face assessment. The assessment looks at the way the user's desk and equipment are set up to ensure it is suitable for the user and ergonomically sound. Environmental factors are also considered, as well as the user's ability to use the required software effectively.  Symptoms potentially related to poor DSE setup are reviewed, and risk reduction strategies are recommended where needed.

These assessments are carried out in line with the Health and Safety Executive (HSE) guidance on DSE use in the workplace.

The business case

It is a legal requirement for employers to carry out a DSE assessment for all applicable users. The DSE Regulations apply to workers if they use DSE every day for one hour or more at a time. If they use DSE less often than that, the regulations are unlikely to apply.

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The regulations also apply to non-traditional work settings, including home workers, mobile workers, hot-desking employees, and those using DSE in non-office environments.

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In addition to legal compliance, there is a strong business case for mitigating DSE-related risks. Poor workstation setup can lead to musculoskeletal disorders, fatigue, eye strain, and other health issues, resulting in increased sickness absence and HR challenges.

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For this reason, it is wise to conduct DSE assessments at the start of someone's employment, or commencement in a DSE user role, when a user moves to a new workstation, or if there are any changes made to the workstation, equipment, furniture, software or environment.

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When an issue is identified, an effective DSE assessor will make appropriate recommendations to rectify the problem. This may be as simple as adjusting the height of the screen during an assessment, or for more complex issues, a recommendation for particular equipment such as a foot rest or an ergonomic mouse or chair.

DSE assessments provide the opportunity to educate employees about how to reduce their risk of DSE related injury. Once employees are empowered with this knowledge, they can work effectively and safely with DSE throughout their employment.

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Delivery method:

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• Online self assessment questionnaire - talks users through correct set up and checks for symptoms before being screened by an AHM clinician. If any issues are identified, the clinician will follow up by phone before producing a DSE certificate. 

• Video assessment - a remote assessment conducted via a video call with an AHM clinician

• Face to face 'at desk' assessment - in person assessment at the users workstation with an AHM clinician. Best suited to group bookings - minimum charge applies.

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Service levels:

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Online DSE self assessment questionnaires can be sent out immediately upon your instruction once payment terms have been agreed. We aim to screen all questionnaires within 2 working days and will release DSE certificates at the same time.

We aim to offer a date for video DSE assessments within 10 working days, although same-week availability is often possible.

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On-site assessments are typically available within 10 working days. However, during peak periods, the wait time may extend to four weeks.